FSA fines Capital One over failures
The FSA (Financial Services Authority) cheapest way to get logic 9 for mac has fined credit card and loans provider, Capital One Bank (Europe) Plc (Capital One) £175,000 for cheap project management software failing to have adequate systems and controls for selling Payment Protection Insurance (PPI) and for failing to treat its customers fairly.
PPI is applied to a number of credit products including mortgages, loans mymp3pro, credit and store cards, and protects a borrower’s ability to cheap project management software pay the loan in case of accident, sickness or unemployment. Around 6.5 to cheap project management software 7.5 million policies are taken out each year
The regulator says that cheap project management software from January 2005 to April 2006, Capital One failed to cheap project management software ensure that 50,000 customers received important information about the policy - including all exclusions - although they did receive a cheap project management software policy summary. Affected customers were unable to check what they were covered for cheap project management software or if the policy was right for them.
While Capital One’s main business is providing credit cards, loans, and cheap project management software savings accounts from its operations centre in Nottingham, it also sells PPI on a cheap project management software non-advised basis to its credit card and loan customers over the cheap project management software telephone, internet or during the card application process. The FSA’s investigation focussed purely on credit card PPI sales. During 2005 Capital One sold approximately 335,000 UK credit card PPI policies.
The watchdog concedes that cheap project management software Capital One has been proactive in carrying out a full remedial programme addressing the cheap project management software systems and controls issues. Indeed, one part of the remedial programme ensured that cheap project management software those customers who did not receive the policy document had the cheap project management software opportunity to be compensated. The cost of this part of the cheap project management software programme, including potential premium refunds and settled claims, is estimated at around £3 million, of which £1.1 million related to cheap project management software customers after general insurance regulation started in January 2005.
This fine follows two phases of FSA work looking into PPI and cheap project management software the way it is sold. A third phase is underway and cheap project management software by the end of June 2007, the FSA will have cheap project management software visited over 200 PPI firms in two years.